Privacy policy – Reale Actives
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Privacy policy
REALE ACTIVES INC. PRIVACY POLICY
Last Updated: March 2, 2026
Reale Actives Inc. (“Reale Actives,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit or interact with our websites, online store, and other online services that link to this Privacy Policy (collectively, the “Platform”).
In addition, you agree to our Messaging Terms andMessaging Privacy Policy.
By using the Platform, you agree to this Privacy Policy. If you do not agree, please do not use the Platform.
1) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will revise the “Last Updated” date above and may provide additional notice as required by law.
2) Information We Collect
We collect information in three ways: (1) information you provide to us, (2) information we collect automatically, and (3) information from third parties.
A. Information you provide to us
We may collect information you provide when you: make a purchase, create an account, sign up for emails or texts, contact customer support, enter a sweepstakes or promotion, complete a survey, post a review or other content, or otherwise communicate with us. This may include:
Contact details (name, email, phone number, shipping/billing address)
Account information (login credentials and preferences)
Transaction information (items purchased, order history, returns/exchanges)
Customer support communications
Any content you submit (e.g., reviews, photos, comments)
B. Information we collect automatically
When you use the Platform, we (and our service providers) may automatically collect:
Device and usage information (IP address, browser type, device identifiers, pages viewed, links clicked, time spent)
Approximate location (such as derived from your IP address)
Cookie and similar tracking technology data (described in Section 6)
C. Information from third parties
We may receive information from third parties such as payment processors, shipping carriers and fulfillment providers, analytics providers, advertising partners, and social networks (if you choose to interact with us through them).
3) How We Use Information
We use information to:
Process transactions (e.g. payments, shipping, returns, customer service) and provide products and services
Communicate with you (including communications about orders, your account, support requests, and administrative messages)
Send marketing communications (subject to your preferences)
Personalize your experience and remember your preferences
Operate, maintain, and improve our products, marketing, and Platform performance
Detect, investigate, and prevent fraud, abuse, security incidents, and illegal activity
Comply with legal obligations and enforce our terms
4) How We Share Information
We may share information as follows:
Service providers and contractors
We share information with vendors who provide services on our behalf (e.g., payment processing, order fulfillment, shipping, customer support, email/SMS delivery, hosting, analytics, fraud prevention, and advertising technology). These parties are contractually restricted in how they use your information.
Affiliates and business partners
We may share information with our affiliates and partners for operational, marketing, and customer service purposes.
Public or community features
If you post reviews or other content publicly, that information may be visible to others.
Legal, safety, and business transfers
We may disclose information to comply with law, respond to lawful requests, protect rights and safety, enforce our terms, or in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.
Advertising and Analytics Partners
We may share certain identifiers and internet activity information with advertising and analytics providers. Depending on how these technologies are configured, this may constitute “sharing” under California law for cross-context behavioral advertising.
5) Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
Providing products and services
Maintaining transaction and financial records
Detecting and preventing fraud
Complying with tax, accounting, and legal obligations
Resolving disputes and enforcing agreements
Retention periods vary depending on the category of data and the purpose for which it was collected. For example:
Transaction records may be retained for several years to comply with tax and accounting laws
Account data may be retained while your account is active and for a reasonable period thereafter
Marketing data may be retained until you opt-out
Where it is not possible to specify the exact retention period, we determine retention based on factors such as the nature and sensitivity of the information, the purposes for which it was collected, legal and regulatory requirements, and the need to prevent fraud or resolve disputes.
6) Cookies, Analytics, and Interest-Based Advertising
We and our partners use cookies, pixels, SDKs, and similar technologies to: operate the Platform, remember preferences, analyze performance, and (where permitted) deliver advertising.
Your choices:
You can adjust cookie preferences via our cookie banner / cookie settings (where available).
You can control cookies through your browser settings; disabling cookies may affect Platform functionality.
You may opt-out of certain interest-based advertising using industry tools such as the Network Advertising Initiative and Digital Advertising Alliance.
Global Privacy Control (GPC):
Where required by law, we honor opt-out preference signals (such as the Global Privacy Control) that communicate a request to opt-out of the sale or sharing of personal information for purposes of targeted advertising for that browser or device.
7) Your Choices and Requests
Marketing communications:
Email: you can unsubscribe using the unsubscribe link in our emails.
SMS: you can opt-out by following the instructions in the message.
You may still receive transactional or account-related messages after unsubscribing or opting-out of marketing communications.
Account information:
You may request to update or access certain account information by contacting us (see Section 11).
8) California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
Know/access the categories and specific pieces of personal information we collected about you
Delete personal information (subject to exceptions)
Correct inaccurate personal information
Opt-out of sale or sharing of personal information for cross-context behavioral advertising
Not be discriminated against for exercising your rights
How to exercise your rights:
Email us at legal@realeactives.com with your request, and we will verify your identity as required by law. You may also submit requests via an authorized agent where permitted. You may also submit requests by calling us at [toll-free number].
- Additional California Disclosures
Categories of Personal Information Collected
In the past 12 months, we have collected the following categories:
Identifiers (name, email, IP address)
Customer records (billing/shipping details)
Commercial information (purchase history)
Internet activity (browsing behavior)
Sources
Directly from you
Automatically via cookies
From service providers and partners
Business Purposes
Transaction processing
Marketing and advertising
Analytics and improvement
Security and fraud prevention
Disclosure of Personal Information
In the past 12 months, we have disclosed the following categories of personal information for business purposes to service providers and contractors: identifiers, customer records, commercial information, and internet activity.
Categories of third parties to whom we disclose personal information include service providers and contractors (such as payment processors, fulfillment providers, hosting providers, and analytics providers), advertising networks and marketing partners, and business partners.
Sale/Sharing
We do not sell personal information for monetary compensation. However, we may “share” certain information with advertising partners for cross-context behavioral advertising. You can opt out via:
“Do Not Sell or Share My Personal Information” link
GPC signal (where enabled)
- Sensitive Personal Information
We do not use or disclose sensitive personal information for purposes that would require us to offer a ‘Limit the Use of My Sensitive Personal Information’ right under California law. Accordingly, we do not offer a separate “Limit the Use of My Sensitive Personal Information” option.
11) Children’s Privacy
The Platform is not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.
12) Security
We use reasonable safeguards designed to protect information. However, no security measures are perfect, and we cannot guarantee absolute security.
13) Contact Us
For questions, requests, or concerns about this Privacy Policy or our privacy practices:
Email: support@realeactives.com (support) | legal@realeactives.com (privacy/legal)
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