#### Track Your Order

# Track your package

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FAQ

What is the return policy?

We accept returns for a refund within 30 days of delivery. If it’s been more than 30 days since your order was delivered, we’re unfortunately not able to accept the return. To start a return, visit our [returns portal](https://realeactives.loopreturns.com/ "https://realeactives.loopreturns.com").

How long does delivery take?

Shipping can take up to **7 business days**, depending on your location and carrier processing times. (Business days don’t include weekends or holidays.)

If it’s been longer than 7 business days and you don't see your package moving, reach out — we’re happy to look into it for you 💚

Can I remove or add anything to my order?

I'm so sorry, but once an order has shipped, we are unable to add or remove items to your order.

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##### Shop the full Routine

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##### Reale Content

Get expert tips for acne prone skin.

[Read blog](/content/blogs/blog/index.html)

Your skin should be the last thing on your mind

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**Products**

- [Dew More](/content/products/dew-more/index.html)

Dew More

_Barrier-Boosting Moisturizer_

$38

- [Get Bare](/content/products/get-bare/index.html)

Get Bare

_Makeup Melting Cleansing Balm_

$29

- [Go Deep](/content/products/go-deep/index.html)

Go Deep

_8% Mandelic Acid Serum Concentrate_

$39

- [Pore Power](/content/products/pore-power/index.html)

Pore Power

_Exfoliating LHA + BHA Gel Cleanser_

$28

View all